Cookie Policy

Last updated: January 2026

1. Introduction

TXTLINK ("we," "our," or "us") uses cookies and similar technologies on our website and services (the "Service"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding them.

By using our Service, you consent to our use of cookies as described in this policy. You can change your cookie preferences at any time through your browser settings or the options we provide.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, to provide information to the owners of the site, and to improve your experience.

Cookies can be "first-party" (set by us) or "third-party" (set by a different domain). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function. They enable core features such as security, authentication, and load balancing. You cannot opt out of these cookies without affecting how the Service works.

  • Session and authentication tokens
  • Security and fraud prevention
  • Load balancing and performance

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Language and region preferences
  • Dashboard layout and display options
  • Form auto-fill and preferences

3.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.

  • Page views and navigation paths
  • Time spent on pages
  • Error rates and performance metrics

4. Types of Cookies We Use

PurposeTypeDuration
AuthenticationStrictly necessarySession
Security (CSRF, etc.)Strictly necessarySession
PreferencesFunctionalUp to 1 year
AnalyticsAnalyticsUp to 2 years

5. Third-Party Cookies

We may allow trusted third parties to place cookies on your device for analytics, support, or other services. These parties have their own privacy and cookie policies. We recommend reviewing their policies for more information.

We do not allow third-party advertising cookies on our Service.

6. Your Choices

You can control and manage cookies in several ways:

  • Browser settings: Most browsers allow you to refuse or accept cookies, or to delete existing cookies. Check your browser's "Help" or "Settings" for how to do this.
  • Opt-out links: For analytics cookies, we may provide opt-out mechanisms where applicable.
  • Strictly necessary cookies: These cannot be disabled if you wish to use the Service, as they are required for core functionality.

Please note that blocking or deleting cookies may affect the functionality of our Service and your user experience.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Where appropriate, displaying a notice on our Service

We encourage you to review this Cookie Policy periodically.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

TXTLINK

Email: info@txtlink.co.ke

Address: Nairobi, Kenya

For more information about how we handle your personal data, please see our Privacy Policy.